While I was writing my last post on “Why should companies give cell phones to their employees?”, I ask myself about the pros and cons of using a personal cell phone to do some office work.
Going through this idea I did some research that I would like to introduce you, so let´s start off with the positive side of this matter.
- The biggest advantage of having a mobile phone is that it becomes much easier to contact you, it doesn´t matter if you are on your way to work stuck in traffic, or if you just left for a business trip, your clients and colleagues will always be able to contact you anytime.
- In the event of a critical problem, it can be communicated to you and a decision taken, without you having to be in the office.
- They allow a whole network of employees or offices to communicate with each other no matter where they are.
- Effective use of mobile phones can help improve both employer to employee, and employee to employee communications.
- They are also so common that nowadays everybody expects you to have one. Especially if your job takes place a lot outside the office, people will expect to have another number to contact you.
- A mobile phone gives you more “time” to communicate, an important conversation can take place anywhere like for example on a train, or on your way to the airport if you are leaving for a business trip, which puts less restrictions on time.
- It also allows you to confirm and check details quickly, or to get that information you might forgot before an important meeting.
- It allows you to check your appointments. You can communicate with an employee or with the person you intend to meet at any time to confirm.
- Now because of the advance of technology, you can use your cell phone as a PDA (Personal Digital Assistant), where you can set reminders and notes in the same way as a paper organizer.
- With cell phones you can get also emails and your are able to answer them right away.
- One of the disadvantages of being accessible from anywhere and at any time is that you might get calls outside of business hours.
- Another disadvantage might be that if a customer sees a mobile phone number as the only source of contact, then most will automatically assume that the business is small and has no office or resources.
- The biggest fear many employers have over using a mobile phone for business is that the cost will be so high as to damage their business, because there is a risk that some employees could misuse the phone, raising bills massively.
- Some business charge their employees for the non-business calls, so they make sure bills charges are kept as low as possible.
These are the general pros and cons of using either a personal or a business cell phone at work.
In my next blog post I will go more deep into if companies should or shouldn´t let employees to use their personal Smartphones at the workplace.